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FAQ

What type of minerals do you sell?

We offer a curated selection of natural minerals, crystals, and gemstones. Each piece is carefully chosen for its quality, uniqueness, and natural beauty.

Are your crystals and stones 100% natural?

Yes, all our products are genuine and naturally sourced. We do not sell artificial or synthetic stones unless clearly mentioned.

Where do you ship?

We offer nationwide and international shipping. Delivery options are shown at checkout.

How long does delivery take?

* Local delivery: 2–5 business days
* International delivery: 5–10 business days
Delivery times may vary depending on your location.

What payment methods do you accept?

We accept major payment methods including:

* Credit/Debit cards
* Bank transfer

Can I return or exchange a product?

Yes, we accept returns or exchanges within 7 days of delivery if the item is unused and in original condition.

How can I contact you?

You can reach us through:

* WhatsApp: 00923459404000
* Email: info@saadminerals.com
* Contact form on our website  We usually respond within 24 hours.

Do you offer bulk orders?

Yes, we provide special pricing for bulk  orders. Please contact us for details.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

Are your prices negotiable?

Our prices are competitive and based on quality, but we may offer discounts on bulk purchases.